Your privacy matters to us. This Privacy Policy explains exactly what personal data jillbet collects, why we collect it, how we use and protect it, and what rights you have as a Filipino player on jillbet.app.
jillbet collects only the personal data necessary to operate your account, verify your identity, process payments, and comply with PAGCOR and AMLA obligations.
All data is encrypted in transit and at rest using industry-standard TLS and AES-256 protocols. Access to personal data is restricted to authorised jillbet personnel only.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by jillbet at any time.
jillbet does not sell your personal data. We share data only with trusted service providers, payment processors, and regulators as required by Philippine law.
jillbet uses cookies and similar technologies to keep your session active, remember your preferences, and improve platform performance. You can manage cookie settings in your browser.
For any privacy-related concerns, reach jillbet's Data Protection Officer directly at [email protected]. We respond within 15 business days.
This Privacy Policy ("Policy") describes how jillbet ("jillbet," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("Player," "User," or "you") who access or use the jillbet online gaming platform, including the website at jillbet.app and all associated pages, features, and services (collectively, the "Platform").
jillbet takes the privacy of its players seriously. We understand that Filipino players entrust us with sensitive personal and financial information, and we are committed to handling that information with the highest standards of care, transparency, and security. This Policy is designed to give you a clear and honest picture of our data practices so you can make informed decisions about your use of the Platform.
This Policy should be read alongside jillbet's Terms & Conditions and Responsible Gaming Policy. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
For the purposes of the Philippine Data Privacy Act of 2012, jillbet is the Personal Information Controller in respect of the personal data collected through the Platform. This means jillbet determines the purposes and means of processing your personal data.
jillbet has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and with applicable data protection laws. Contact details for the DPO are provided in Section 16 of this Policy.
jillbet collects the following categories of personal data from players:
jillbet collects personal data through the following means:
jillbet processes your personal data on the following legal bases under the Data Privacy Act of 2012:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract (Terms & Conditions) to which you are a party |
| Identity verification (KYC) | Legal obligation under PAGCOR regulations and the Anti-Money Laundering Act (AMLA) |
| Processing deposits and withdrawals | Performance of a contract; legal obligation under AMLA |
| Fraud prevention and platform security | Legitimate interests of jillbet in protecting the integrity of the Platform |
| Responsible gaming monitoring | Legal obligation under PAGCOR responsible gaming requirements |
| Marketing communications (where opted in) | Your consent, which may be withdrawn at any time |
| Customer support | Performance of a contract; legitimate interests |
| Regulatory reporting | Legal obligation under AMLA, PAGCOR regulations, and other applicable Philippine law |
jillbet uses the personal data we collect for the following purposes:
To create and manage your jillbet account, verify your identity and age (21+ requirement), process your deposits and withdrawals in Philippine Peso, and provide you with access to all games and features on the Platform.
To comply with jillbet's obligations under Philippine law, including PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA) as amended, and the Data Privacy Act of 2012. This includes conducting Know Your Customer (KYC) checks, monitoring transactions for suspicious activity, and filing reports with the Anti-Money Laundering Council (AMLC) where required.
To monitor your gaming activity for signs of problem gambling, enforce responsible gaming tools you have activated (such as deposit limits or self-exclusion), and comply with PAGCOR's responsible gaming framework. jillbet may use your gaming activity data to proactively reach out if unusual patterns are detected that may indicate gambling-related harm.
To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, money laundering, and other prohibited conduct on the Platform. This includes automated monitoring of account activity and transaction patterns.
To respond to your enquiries, resolve disputes, and provide technical assistance. Support communications may be recorded and retained for quality assurance and training purposes.
To analyse aggregated, anonymised usage data to improve the performance, features, and user experience of the jillbet Platform. Individual player data used for this purpose is anonymised before analysis.
Where you have opted in to receive marketing communications, jillbet may use your contact details to send you information about promotions, new games, and special offers available on the Platform. You may withdraw your consent to marketing communications at any time by updating your account preferences or contacting jillbet support.
jillbet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances:
jillbet engages trusted third-party service providers to assist in operating the Platform. These providers process personal data on jillbet's behalf and are contractually bound to handle it in accordance with this Policy and applicable Philippine data protection law. Categories of service providers include:
jillbet will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required to do so by law, court order, or regulatory direction. jillbet will notify affected players of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or substantially all of jillbet's assets, your personal data may be transferred to the acquiring entity as part of that transaction. jillbet will notify affected players of any such transfer and ensure that the acquiring entity is bound by data protection obligations no less stringent than those in this Policy.
jillbet uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the Platform. The following categories of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Required for the Platform to function, including maintaining your login session and security tokens. | No — essential for Platform operation |
| Functional | Remember your preferences such as language settings and responsible gaming tool configurations. | Yes — via browser settings |
| Analytics | Collect anonymised data on how players use the Platform to help jillbet improve performance and features. | Yes — via browser settings |
| Security | Detect and prevent fraudulent activity, bot access, and suspicious login attempts. | No — required for Platform security |
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jillbet Platform. jillbet does not use third-party advertising cookies or cross-site tracking technologies.
jillbet retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, and accounting obligations. The following retention periods apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with jillbet's data disposal procedures.
jillbet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jillbet:
To exercise any of these rights, please contact jillbet's Data Protection Officer using the details in Section 16. jillbet will respond to all data subject requests within 15 business days of receipt. In complex cases, this period may be extended by a further 15 business days, with notice provided to you.
Please note that certain rights are subject to limitations where jillbet is required to retain or process your data to comply with legal obligations, including AMLA record-keeping requirements and PAGCOR regulatory obligations.
If you are a parent or guardian and believe that a person under 21 in your care has registered an account on jillbet, please contact jillbet support immediately at [email protected]. We will investigate and take appropriate action promptly.
Some of jillbet's third-party service providers — including cloud hosting providers and game software suppliers — may process personal data outside of the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to the Philippines, jillbet will ensure that appropriate safeguards are in place, including:
By using the jillbet Platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines in accordance with the safeguards described above.
The jillbet Platform may contain links to third-party websites or services, including payment processor portals (such as GCash or Maya). jillbet is not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party site you visit before providing your personal data. This Policy applies solely to data collected by jillbet through the jillbet Platform.
jillbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. Where changes are material, jillbet will notify registered players via email to their registered address or via a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this Policy indicates when the most recent changes were made. Your continued use of the jillbet Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must cease using the Platform and may request account closure in accordance with the Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or jillbet's data practices, please contact our Data Protection Officer:
jillbet Data Protection Officer
DPO Email: [email protected]
General Support: [email protected]
Response Time: Within 15 business days
Jurisdiction: Republic of the Philippines
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.
jillbet is strictly for players aged 21 years and above in accordance with PAGCOR regulations. Underage gambling is illegal in the Philippines. jillbet provides deposit limits, session reminders, and self-exclusion tools to all players. Gambling is addictive. Know when to stop.
Now that you know how jillbet protects your personal data, you can play with full confidence. Join thousands of Filipino players enjoying 700+ games, GCash deposits, and instant withdrawals — all backed by jillbet's commitment to your privacy and security.
🔞 21+ only · PAGCOR regulated · Gambling is addictive. Know when to stop.